Privacy Policy

Introduction

PraticOS values your privacy. This policy describes how we collect, use, and protect your personal information when you use our app.

By using PraticOS, you agree to the practices described in this policy.

Data We Collect

We only collect information necessary for the app to function:

• Registration data: Name, email, and profile picture (when using social login)
• Usage data: Information about service orders, customers, and transactions you create in the app
• Technical data: Device type, OS version, and error logs to improve the app

How We Use Your Data

We use your information to:

• Authenticate and identify you in the app
• Sync your data across devices
• Provide technical support when requested
• Send important notifications about the service
• Improve and develop new features

Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share data only in the following situations:

• With service providers (Firebase/Google) for processing and storage
• When required by law or court order
• To protect our legal rights

Data Security

We implement robust security measures to protect your information:

• Data encryption in transit (HTTPS/TLS)
• Data encryption at rest
• Secure authentication via Firebase Authentication
• Database security rules
• Regular backups and redundancy

Contact

For questions, suggestions, or privacy-related requests, contact us:

Email: praticos@rafsoft.com.br