Support Email
Contact our support team. We respond within 24 business hours.
praticos@rafsoft.com.brFrequently Asked Questions
Find quick answers to the most common questions about PráticOS.
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Complete guides and tutorials to get the most out of all features.
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Questions about the app
If you have questions about how to use any PráticOS feature, check our FAQ first. If you can't find the answer, send an email to our team.
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Found a bug or unexpected behavior? Help us improve! Send an email describing the issue, including screenshots if possible.
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Have an idea to improve PráticOS? We love feedback! Send your suggestions and help make the app even better.
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For account, subscription, privacy, or data deletion questions, you can manage everything directly in the app or contact us.
Privacy Policy | ContactFrequently Asked Questions
How do I create an account on PráticOS?
Download the app from App Store or Google Play, open the app and choose one of the login options: Google, Apple or Email.
How do I delete my account?
You can delete your account directly in the app: go to Settings > Account > Delete Account. This action is permanent and removes all your data.
Is my data secure?
Yes! We use Firebase for storage, with encryption in transit and at rest. We follow security best practices.
How do I contact support?
Send an email to praticos@rafsoft.com.br. We respond within 24 business hours.