🏢 Building Maintenance

Complete maintenance management by unit, in one place

Stop losing requests on WhatsApp. Complete history by apartment, warranty deadline tracking and a tracking link for residents and managers. For builders, property managers and maintenance companies.

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200+ Active technicians

5k+ WOs created

4.8 Rating

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Problems

Do you face these problems?

Common pain points for building maintenance teams

📱

Requests lost on WhatsApp

Resident sends a photo on WhatsApp and the request gets lost in the chat. No formal record, no traceability.

🏠

No history by unit

Don't know what was done in apartment 101, building A. Technician arrives with no information and wastes time.

⏰

Warranty deadlines out of control

Don't know when waterproofing or structural warranty expires. Risk of servicing out of warranty or missing legal obligations.

📷

No proof of repair

No documented before/after photos. Resident disputes, builder can't prove the service was done.

👷

Coordinating multiple contractors

3 to 5 different contractors per building. No visibility on who did what and when.

🔔

Resident asks for updates daily

Resident calls and texts asking 'what about my request?'. Manager demands status and has nowhere to check.

Solutions

How PraticOS solves it

Features designed for building maintenance operations

📋

Requests centralized by unit

Each apartment, garage or commercial unit has its own file with complete history. End the WhatsApp chaos.

🏠

Complete unit history

Search by unit and see everything: previous requests, photos, materials used, responsible parties.

⏰

Warranty and deadline alerts

Get notifications before warranties expire and preventive maintenance deadlines approach.

📸

Geolocated before/after photos

Prove each repair with photos that have date, time and GPS location. Irrefutable documentation.

👥

Multi-team scheduling

Assign requests to different technicians and contractors. Each sees their schedule on their phone.

🔗

Tracking link

Resident and manager track request status on their phone. No calls, no WhatsApp.

Form

Unit maintenance checklist

Digital checklist to identify the unit, document the issue and record the solution. Technician fills on phone, resident signs digitally.

Try Free — No Credit Card

📋 Maintenance Checklist

🏠 Unit identification (building/tower/apt)

⚠️ Issue reported by resident

🔧 Affected system (plumbing, electrical, etc.)

📸 Before and after repair photos

🧱 Materials used

✍️ Resident or caretaker signature

Features

Everything you need to manage building maintenance

Powerful and intuitive tools for builders, property managers and facilities

Digital WO

Create complete work orders with unit identification, photos, history and values. All organized.

Geolocated Photos

Photograph the service with date, time and GPS location. Irrefutable proof of the repair.

PDF Reports

Generate maintenance reports by unit or by building. Ready to send to the manager or board.

Warranty Tracking

Track warranty deadlines by system and by development. Automatic alerts.

Multi-Building Management

Manage multiple buildings or developments in one place. Consolidated view.

Tracking Link

Resident and manager track request status on their phone. Total transparency.

WhatsApp Assistant

Manage via WhatsApp

Create work orders, send photos and audio, and track your business directly through chat. Your AI assistant works 24/7.

WO by natural conversation
Smart photos and audio
Magic links for customers
Financial summary via chat

Learn more Try the Assistant

"Before we lost requests on WhatsApp and residents complained nothing was resolved. With PraticOS, each unit has its history and residents track via the link. Satisfaction improved enormously."

Fernanda Oliveira Technical assistance manager at a construction company

70% reduction in resident complaints

FAQ

Frequently asked questions

Get your questions answered before you start

Do I need to pay to use it?

No! The free plan is real and has no time limit. You can use it forever with up to 30 photos/month. Our pricing is transparent and you don't need to talk to a salesperson.

Does it work for builders, property managers or maintenance companies?

Yes! PraticOS adapts to any company that does building maintenance. You identify each unit (apartment, garage, office) and keep the complete history.

Can residents track their request?

Yes! You can send a tracking link to the resident or manager. They see the updated status on their phone, without calling or texting.

Will my technicians be able to use it?

Absolutely! PraticOS was made to be as simple as using WhatsApp. If you know how to use a phone, you know how to use PraticOS.

What if I need help?

We have email support and complete documentation. We respond within 24 business hours. Our team knows the daily routine of building maintenance.

Pricing

Start free. Pay only when you grow.

No credit card No time limit Upgrade anytime

Free

$ 0 /month

Free forever

Unlimited WOs and Customers
1 user
30 photos/month
1 checklist
Financials and tracking link

Start Free

Starter

$ 12 /month

Ideal to grow

Everything in Free, plus:
2 users included
200 photos/month
3 custom checklists
Professional PDF no watermark

Start with Starter

Pro

$ 24 /month

For larger teams

Everything in Starter, plus:
3 users included
1,000 photos/month
10 custom checklists
Advanced reports

Start with Pro