📱 Phone Repair Shop

Stop the chaos: organize your repair shop in 5 minutes

End the 5 daily "is it ready yet?" calls. Document every device with photos and IMEI, and let customers track status themselves with the magic link.

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500+ Active technicians

10k+ WOs created

4.8 Rating

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Problems

Do you face these problems?

Common pain points for phone repair technicians

📞

Customer calls all day

Customer calls 5x a day asking if the device is ready. You lose time and patience.

🔀

Devices mixed up

Several phones on your bench and you don't know whose is which. Confusion at delivery time.

💸

Forget to charge for parts

Use parts in repair but forget to write it down. At the end, you lose money without noticing.

😤

Unfair customer complaints

Customer returns claiming you broke something, but you can't prove the device's previous condition.

🚨

Fear of stolen phones

Received a device without knowing it was stolen. Risk of legal trouble and financial loss.

📊

Don't know your profit

Work all month but don't know how much you actually made. No control over costs and real margins per job.

Solutions

How PraticOS solves it

Features designed for daily repair shop operations

🔗

Magic link for customers

Customer receives a link and tracks status in real time. Reduces calls by up to 70%.

📸

WO linked with photo and IMEI

Each WO has device photo, IMEI and complete data. Never mix up devices again.

🧮

Automatic total calculation

Add parts and labor, the system calculates everything automatically. No errors.

✍️

Checklist with digital signature

Document the device condition at intake. Reduces warranty disputes by 85%.

🔐

Required IMEI registration

💰

Complete financial dashboard

Know exactly how much you made this month. Full control over costs and margins.

Form

Device intake checklist

Document the device condition at intake and avoid problems at delivery. Customer signs digitally.

Try Free — No Credit Card

📋 Intake Checklist

📸 Device photos (front/back)

📱 IMEI (15 digits)

🔋 Battery health (%)

✅ Status: Screen, Touch, Cameras, Buttons

🔐 Unlock password

📦 Accessories left

Features

Everything you need to manage your shop

Powerful and intuitive tools to boost your productivity

Digital WO

Create complete work orders with photos, IMEI, defect description and values. All organized.

Unlimited Photos

Photograph the device condition at intake. Protect yourself from undue complaints.

Professional PDF

Generate receipts in PDF for the customer. Professionalism that impresses.

Financial Control

See how much you billed, received and have to receive. Complete dashboard.

Customer Management

Complete history of each customer. All previous services in one place.

Tracking Link

Customer tracks repair status on their phone. No need to call you.

WhatsApp Assistant

Manage via WhatsApp

Create work orders, send photos and audio, and track your business directly through chat. Your AI assistant works 24/7.

WO by natural conversation
Smart photos and audio
Magic links for customers
Financial summary via chat

Learn more Try the Assistant

FAQ

Frequently asked questions

Get your questions answered before you start

Do I need to pay to use it?

No! The free plan is real and has no time limit. You can use it forever with up to 30 photos/month. Unlike 90% of competitors, our pricing is transparent and you don't need to talk to a salesperson.

I've tried other apps and didn't like them

PraticOS was created by people who work in phone repair shops. It's not a generic app adapted for your use — it was built specifically for you. That's why it has IMEI tracking, intake checklist, status tracking link and everything you need.

Does it work offline?

You need internet to sync data, but you can view already loaded work orders offline. In practice, with your shop's Wi-Fi you won't have any issues.

Can I import my data?

Yes! You can import your customer list via spreadsheet. Just contact our support and we'll help you migrate your data.

Is there support if I need help?

Yes! We have email support and complete documentation. We respond within 24 business hours. Our team knows the daily routine of repair shops and will truly help you.

Pricing

Start free. Pay only when you grow.

No credit card No time limit Upgrade anytime

Free

$ 0 /month

Free forever

Unlimited WOs and Customers
1 user
30 photos/month
1 checklist
Financials and tracking link

Start Free

Starter

$ 12 /month

Ideal to grow

Everything in Free, plus:
2 users included
200 photos/month
3 custom checklists
Professional PDF no watermark

Start with Starter

Pro

$ 24 /month

For larger teams

Everything in Starter, plus:
3 users included
1,000 photos/month
10 custom checklists
Advanced reports

Start with Pro