Every part on the bill. Every job charged.
The plumber app that opens the work order by voice, right at the customer's door. They approve the quote by link, your photos prove the work and you know who still owes you.
Illustrative image.
- Customer
- Celia Martin
- Installation
- Apartment · guest bathroom
- Service
- Leak detection and flush valve replacement
- Total
- $450.00
Approved by customer
- Start free
- iPhone and Android
- Customers approve without installing anything
From call to payment, with less paperwork
Open the order by speaking, show the work in photos, get the customer's approval and get paid.
Say the job, AI opens the order
On New order, tap Speak and say “Celia's bathroom, leak detection and flush valve replacement”, or take a photo of the written request. The AI fills in the customer, services and parts with your catalog prices. You check it and save.
- Everything the AI filled in is marked with ✦, and you can undo it
- Fix it by speaking: “the valve is 120”
- The app says Installation, just like you do
Photograph what you found
Photograph the spot on the order before opening the wall. To standardize, build your own checklist with what you check on every visit.
- Your way, with what you always check
- Photos on every checklist item
- One standard for every visit
Customer approves by link
Unclogging, leak repair and parts come from your catalog, already priced. The customer opens the order in a browser, approves it and leaves comments.
- The customer's yes stays on file
- Customers follow along without calling
- Work order PDF to print or send
Finish the job and get paid
Record the payment in full or in parts, with a discount if needed. The Financial tab shows who still owes you, and you can send the customer a payment request.
- Payment in parts and discount on the same work order
- Monthly report of what came in
- Everyone who still owes you, in one list
The money plumbers leave on the table
It isn't a lack of calls. It's the quote lost in a chat, the part left off the bill and the finished job nobody charged for.
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Quote lost in a chat
You send the price by message, the customer goes quiet, and later nobody remembers what was agreed.
Send the quote as a link with services, parts and prices. The customer approves it right there and the deal stays clear.
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Parts used but not billed
Traps, elbows, thread seal tape. Small parts that vanish from the bill.
Every part goes on the bill at your catalog price. The total comes out right, instantly.
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“The leak is back”
The customer calls months later and you can't remember what was done in that bathroom.
Search the customer's name and see everything you've done there, with parts and photos.
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Wall closed, no proof of the work
Once the finish is on, nobody can see what was done behind it.
Before and after photos saved and in the PDF. The proof of your work stays with you.
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Job done, money still out
You finish the visit, the customer pays later and the balance lives only in your head.
Full or partial payments, no relying on memory. See what's still owed and by whom.
PraticOS speaks your trade's language
Pick your trade and the app is ready your way: vehicle at the auto shop, device at the phone repair shop, equipment in HVAC. Find yours:
Illustrative images.
What plumbers want to know first
Don't see yours? Send us an email. The PraticOS team answers it.
Do I have to pay to use it?
Not to get started. You can use it free, with no limit on work orders or customers. The free plan has a monthly limit on photos and AI use, and one checklist template. Paid plans, with more of each and a team, are available in the app.
Does it work for jobs at the customer's home?
Yes. Everything runs on your phone, and the Schedule shows each day's visits. When you pick the plumbing segment, the app comes with sample services such as unclogging, leak repair and leak detection.
Can I see what was already done for a customer?
Yes. Type the customer's name in the work order search and all their orders show up, with services, parts and photos.
Can my helpers use it on their own phones?
If someone works with you, yes. Tap the profile button at the top of Home, go to Team and invite them with a code sent over WhatsApp, and they use the app on their own phone with a role, such as technician or manager. Inviting someone needs a paid plan, purchased inside the app.
Does the customer need to install an app?
No. They get a link, open it in their phone's browser and see the work order with photos and prices. They approve the quote and leave comments right there.
Download it and open your first order today.
Start free. Paid plans available in the app.
Questions? praticos@rafsoft.com.br FAQ